Education Sessions

The FRM preconference sessions offer additional education and in-depth learning before the full conference begins. Additional registration required.



8:00 am - 4:00 pm
P1: Fire Rescue Med Leadership Summit for EMS Professionals (Day 1) - DEL MAR I

As supervisors or managers, we strive to achieve excellence in our ability to execute, effect change and make things happen. The two-day course will cover Leadership Fundamentals, Essentials of Management, Interest-Based Negotiations, Strategic Planning and EMSBudget Development.

Presenter(s): Michael Metro, Chief Deputy (Ret.), Los Angeles County (CA) Fire 

P2: Train the Trainer: OSHA/Bloodborne Pathogens, Airborne & Droplet Diseases - DEL MAR II

Training must comply with the OSHA bloodborne pathogen regulation and the Ryan White Notification Law. A major part of this requirement is training on the diseases and infection control. The OSHA mandate also requires that the trainer be “qualified”. This course meets the OSHA requirement for you becoming a qualified trainer for your department and meets the statement – certificate of additional specialized training. This course will review contents and needs for your exposure control plan, HIV, HBV, HCV, Syphilis, Airborne and Droplet Transmitted Diseases, and OSHA’s requirements.

Presenter(s): Kathy West, RN, BSN, MSEd, Infection Control Consultant, Infection Control/Emerging Concepts, Inc., Jim Cross, JD, Attorney, Crossroads Medication Services


8:00 am - 4:00 pm
P1: Fire Rescue Med Leadership Summit for EMS Professionals (Day 2) - DEL MAR I

See Day 1 for description.

P3: Administrator Course - Implementing a Comprehensive Infection Control Program - DEL MAR II

A one-day course designed to assist key administrative personnel in how to implement a comprehensive and cost effective Infection Control Program in their department. Information presented will be evidence-based. Cost benefit analysis will also be an important part of this presentation. As part of the health care team, departments need comprehensive programs for Risk Management-Infection Control for patients and providers.

Presenter(s): Kathy West, RN, BSN, MSEd, Infection Control Consultant, Infection Control/Emerging Concepts, Inc.; Jim Cross, JD, Attorney, Crossroads Medication Services

P4: Setting Up a Peer Support Program in Your Fire Department - DEL FUEGO

This course teaches participants the basics surrounding the concept, application and the ‘how to’ surrounding the topic of Peer Support. Joshua Jessup and Dr. Todd will discuss the lessons learned from authoring a peer support curriculum, creating SOG/SOPs for departments, training peer support teams nationally and facilitating a peer support team structure. Each participant is also introduced to basic neuroanatomy and psychological principles that are present in the Fire Service.

Presenter(s): Joshua Jessup, Firefighter/Engineer, Champaign (IL) Fire Department

P5: The Entrepreneurial Fire Department – How Fire Service Leaders Can Take Advantage of the EMS 3.0 Transformation - DEL SOL

For many fire agencies, EMS represents the vast majority of their response volume. Changes in stakeholder expectations for how EMS will demonstrate value provides an exceptional opportunity for entrepreneurial fire service leaders to capitalize on the EMS 3.0 transformation. This interactive, energetic, frank, and at times controversial workshop will provide attendees with the difficult to hear facts about the value perception of the fire service and provide tools for realistic solutions for transforming your fire agency to a high value organization.

Presenter(s): Norman Seals, Assistant Chief, Emergency Medical Service Bureau, Dallas (TX) Fire-Rescue; Matt Zavadsky, MS-HSA, EMT, Director of Public Affairs, MedStar Mobile Healthcare

4:30 - 6:30 pm

All conference attendees are invited to attend this meeting to learn more about the EMS Section. This is a great opportunity to learn what the section is working on and how you can get involved.

General Session


8:00 - 11:30 am - GRAND BALLROOM
Back to the Future - 20th Anniversary of Fire-Rescue Med 

2017 marks the 20th Anniversary of Fire-Rescue Med. Much has changed in fire service EMS since that first conference and much is anticipated to change in the next 20 years. IAFC President Chief John Sinclair, who has also served previously as Chair of the EMS Section and Program Chair for Fire-Rescue Med takes you back in time to that first conference in 1998 and the issues impacting fire service EMS. Chief Sinclair also will walk through the years and look beyond today on how fire service EMS will change in the future. Prepare to go back and forward in time!

Presenter(s): John Sinclair, Chief, Kittitas Valley (WA) Fire-Rescue / President, International Association of Fire Chiefs

Healthcare in America: Are We on the “Right” Path?

 Join Dr. Richard Carmona, the 17th Surgeon General of the United States as he explores where the American healthcare has been and where it is heading.

Dr. Carmona has had a lifelong career as a first responder to include U.S. Army Special Forces medic and weapons specialist with combat experience, paramedic, registered nurse, physician assistant, police officer and as a trauma surgeon and EMS and trauma system director. He is the co-founder of the TEMS concept and programs and an expert in emergency management of complex “all hazards threats” such as WMD.  Richard has published extensively in prehospital and trauma care and has been the medical director of numerous law enforcement and EMS/Fire organizations to include Rural Metro. He has received numerous awards and decorations from military and police organizations for valor, exceptional service and leadership. Richard is a distinguished professor at the University of Arizona and Ohio State University.

Presenter(s): Richard H. Carmona, M.D., M.P.H., FACS

Response to the Pulse Nightclub Tragedy - June 12, 2016

Preparation, action and post-incident response to the nation’s most deadly terrorism based active-shooter incident in our history. A high level review of the incident rolled out in various phases, including many strategic partnerships. The City of Orlando Emergency Operations Center activated to support all other agencies and entities. Post-incident activities included the immediate deployment of our Critical Incident Stress Management team for our fire personnel, anticipating the influx of dignitaries to our city, providing Fire/EMS support for local vigils and being readily available for all unplanned activities in the aftermath of the tragedy.

Presenter(s): Richard Wales, Deputy Chief, Orlando Fire Department; Hezedean Smith, MA, CFO, MIFireE,CPM, EF-ESO, PMD, Assistant Chief, EMS Division, Orlando Fire Department

11:30 am - 2:00 pm - GRAND BALLROOM

(Lunch provided 12:00pm – 1:00pm) 

2:00 - 5:00 pm - GRAND BALLROOM
High Risk Mass Gatherings: The 2016 Republican National Convention

The City of Cleveland Department of Public Safety has been nationally applauded for their planning, implementation and management of the 2016 Republican National Convention. The oversight and implementation responsibility for the provision of medical care, surge plans, medical countermeasures, health epidemiology, food safety and protection rested with the City of Cleveland Division of EMS. City of Cleveland EMS Commissioner Nicole Carlton will provide a personal comprehensive view into the Health and Medical Planning and the Operational Implementation for the 2016 RNC. Her presentation will include an overview of the United States Secret Service National Special Security Event sub-committee structure; the role, composition and responsibilities of the Health and Medical sub-committee; Cleveland EMS roles and responsibilities; partner agencies that supported EMS; the scope and layers of medical coverage provided; an overview of the number of patients treated, as well as, what went right and what went wrong.

Presenter(s): Nicole Carlton, Commissioner, City of Cleveland Medical Service

Public Health and EMS: A Natural Connection or a Collision Waiting to happen?

The nature of EMS is changing rapidly. While our focus, training, and response time metrics are based upon cardiac arrests and time-critical emergencies, an increasing percentage of 911 calls are for low acuity medical problems, poorly controlled chronic diseases, mental health issues, and substance abuse. Sending fire engines and paramedic ambulances lights and sirens to these calls not only is inappropriate, it is expensive, risky, and unsustainable. This presentation will discuss the evolving role of mobile integrated health programs in EMS and how EMS systems must embrace innovation to meet the challenge of providing public health as a part of their core mission.

Presenter(s): Marc Eckstein, MD, MPH, FACEP, Professor, Keck School of Medicine, University of Southern California/ Medical Director and Commander, EMS Bureau, Los Angeles Fire Department

Ambush in Dallas: Shock, Chaos, and Recovery

In this session, Assistant Chief Norman Seals, Dallas (TX) Fire-Rescue Department, will provide an in-depth look at the July 7, 2016 incident where Dallas police officers were ambushed by a well-armed and well-trained sniper. Fifteen officers were injured and five ultimately lost their lives in this horrific attack. Chief Seals will provide an overview of the incident, including DFR activities, and discuss the aftermath of the incident and how the City of Dallas progressed through the recovery process.

Presenter(s): Norman Seals, Assistant Chief, Emergency Medical Service Bureau, Dallas (TX) Fire-Rescue

5:00 - 6:30 pm - GRAND BALLROOM
Networking Reception in the Exhibit Hall. 

Conference Sessions


7:00 - 8:00 am
Sunrise Session: Best Evidence, Best Practice or Best Guess? - DEL MAR I

 Have you ever wondered what’s involved in the process of developing an evidence-based practice? Attend this provocative session—which is geared toward all levels of EMS providers — to find out what the difference is between evidence-based and best practice, and how this impacts the development of prehospital care protocols and guidelines.

Presenter(s): Baxter Larmon, PhD, MICP, Professor Medicine and Emergency Medicine, David Geffen School of Medicine at UCLA

8:30 - 9:30 am
101: Compliance Monitoring Equals Risk Management - DEL MAR I

 With the change in terminology from Hospital Associated Infections to Healthcare Associated Infections, Fire/EMS agencies have been brought under the healthcare umbrella. Meaning more Fire/EMS agencies will need to meet many of the same requirements as medical facilities. Compliance monitoring will assist in documenting that the department is meeting prescribed requirements. Documentation is the best way to reduce.

Presenter(s): Kathy West, RN, BSN, MSEd, Infection Control Consultant, Infection Control/Emerging Concepts, Inc.

 102: Drones to Self-driving Cars: What the Future Holds for Fire/EMS Responders in the Age of Autonomous Systems - DEL MAR II

 Public safety responders will face new challenges and opportunities operating in the age of the “Internet of Things”, drones/unmanned aerial vehicles, self-driving cars, and artificial intelligence. This presentation will provide an overview of automated and artificially intelligent systems focusing on those that will have the most direct impact to responders by providing increased safety, efficiency, and effectiveness as well as a wide-range of homeland security and privacy threats.

Presenter(s): Josh Davies, EMS Section Chief, Emergency Medical Services System, County of Santa Clara

103: FireCARES Project - DEL FUEGO

 In today’s fast changing economy, local government decision makers often alter fire department resources faster than fire service leaders can evaluate the potential impact. These whirlwind decisions can leave a community without sufficient resources to respond to emergency calls safely, efficiently, & effectively. The effects of poor decision making can have even greater impact on vulnerable populations including the elderly, young children, & people with disabilities. FireCARES – Community Assessment, Response Evaluation System is a “big data” analytical system designed to evaluate community risk and fire department operational performance using layers of data in a geographic-based system. The FireCARES project, funded by AFG, will raise the bar for the technical discussion of community risk and the impact of changes to fire department resource levels.

Presenter(s): Lori Moore-Merrell, DrPH, MPH, EMT-P, Assistant to the General President, International Association of Fire Fighters

104: Managing Federal Grants - Ensuring High Accountability and Expectations within Public Safety - DEL SOL

This presentation provides a unique first-hand account of the good, the bad and the ugly of managing a Department of Justice, Bureau of Justice Assistance grant for the 2016 Republican National Convention and other federal grants. Aspects including the initial budget justifications and commodity approval process, controlled item requirements, inventory and procurement, on-going budget adjustments, regular reporting, funding draw down and pre/post event audits will be detailed and discussed.

Presenter(s): Edward Eckart, Assistant Director, Department of Public Safety, City of Cleveland (OH)

 105: Motivating Millennials: Making the Most of the ME Generation - LA CASCADA I

They may seem to have little respect for authority, a poor work ethic, and no interest in “paying their dues”; but things aren’t always as they appear with the next generation. While they may not respond to many traditional motivators, these Millennials are smart, energetic and driven when lead with techniques that work for them, not just what’s worked for previous generations. This program presents emergency service leaders with the tools to leverage the strengths of the Millennial employee for the good of the organization and to integrate Millennials into the existing workforce of Gen Xers and Baby Boomers.

Presenter(s): Rommie Duckworth, Fire Captain & EMS Coordinator, Ridgefield (NY) Fire Department/Director, New England Center for Rescue and Emergency Medicine LLC

106: Reducing the Rate of Cancer in our Personnel through EMS Initiatives - LA CASCADA II

We are seeing an increase in cancer among emergency service personnel. What can be done to prevent this killer to continue rage among us? Join Dr. Lindsey as he discusses the various threats to our personnel and how we as EMS managers dealing with it. He will discuss some best practices of cancer reducing measures that we as EMS Managers should consider incorporating into our department’s policies. Make sure you review the acid-base balance before you come to this session.

Presenter(s): Jeffrey Lindsey, PhD, PM, EFO, Coordinator/Lecturer, Fire and Emergency Service Program, University of Florida

107: Taking Your EMS Program from Status Quo to Excellence - LA CASCADA III

With the change in terminology from Hospital Associated, why do you deploy the way that you do? How is that working for you? Can you reduce the number of emergency responses that you have? Can you proactively improve the health and well-being of your department and community? This presentation will address credible contemporary processes to challenge the status quo, to relieve EMS crew burnout, measure and improve the well-being of your community, and measure and improve the emergency response coverage that you provide.

Presenter(s): Richard Fagan, CFO, Center for Public Safety Excellence

9:45 - 10:45 am

201: Compliance Monitoring Equals Risk Management - DEL MAR I

202: Drones to Self-driving Cars: What the Future Holds for Fire/EMS Responders in the Age of Autonomous Systems - DEL MAR II

203: FireCARES Project - DEL FUEGO

204: Managing Federal Grants- Ensuring High Accountability and Expectations within Public Safety - DEL SOL

205: Motivating Millennials: Making the Most of the ME Generation - LA CASCADA I

206: Reducing the Rate of Cancer in our Personnel through EMS Initiatives - LA CASCADA II

207: Taking Your EMS Program from Status Quo to Excellence - LA CASCADA III

11:00 am - 2:00 pm
Exhibit Hall Open (Lunch 11:30 - 12:30pm)

2:00 - 3:00 pm
301: Fire Department based Mobile Integrated Healthcare – Getting to Long Term Solutions - DEL MAR I

When someone calls 911 for non-emergency reasons, most fire departments respond with traditional response even when the situation may not require emergency attention. This presentation will describe an alternative response solution to this common problem. The fire department Mobile Integrated Health (MIH) team responds to people who have requested or been referred for service but do not require emergency care. They perform a medical assessment, determine needs, and help connect the patient with the appropriate care solution in the community.

Presenter(s): Jeff DeGraffenreid, Chief and Director of Emergency Management, Olathe (KS) Fire Department

302: Amtrak Derailment Operations: The First 24 Minutes - DEL MAR II

This presentation will outline the fire department response and operations to the Amtrak 188 derailment and crash through the eyes of the initial incident commander for the first 24 minutes and beyond. This emergency required a four alarm response that included 180 fireservice personnel along with 18 medic units. Eight passengers died, and 185 others were transported to area hospitals.

Presenter(s): Vincent P. Mulray, Battalion Chief, Philadelphia Fire Department

303: Customer Care in a Fire and EMS Department: A Case Study - DEL FUEGO

In 1999, the Chesterfield County (Va.) Fire and EMS Department (CFEMS) initiated a customer care program titled CARE (Citizens Against Residential Emergencies). CARE is the official nonprofit organization that assists CFEMS by supplementing the fire department's needs with necessary financial support through fundraising, grants, and donations in order to further their Mission, Vision, and Strategic Goals. 

Presenter(s): Robert Avsec, Battalion Chief (Ret.), Chesterfield (VA) Fire & EMS Department

304: Non-Emergency Emergencies:  There’s an App for that... - DEL SOL

Join Sven Johnson and Dr. Jeff Beeson for a lively discussion on the new  AMR contract with Lyft and its use in the 911 environment. Understand the legal consequences of utilizing an alternative transportation provider, and what are the medical indicators, inclusive of failsafe process that must be implemented.

Presenter(s): Sven Johnson, Regional CEO, AMR; Jeffery Beeson, VP Executive Medical Director

305: Media – Friend or Foe? Tips on Managing the Media through a Crisis Event - LA CASCADA I

Is your department ready to handle the media onslaught that will occur when the “big one” hits? This is not the time to be “making it up on the fly.” Through careful planning, preparation and training your department can be prepared. In this session, Assistant Chief Norman Seals, Dallas (TX) Fire-Rescue Department will discuss the management of media operations through a crisis event. Simple steps will be given that can help identify the stages of crisis and what messages the media will be looking for in each stage. The selection and preparation of a spokesperson for the event will be discussed as well as how to develop a crisis communication plan. Additionally, action plans for various types of media interaction– press conferences, television interviews, radio interviews, etc. – will be discussed.

Presenter(s): Norman Seals, Assistant Chief, Emergency Medical Service Bureau, Dallas (TX) Fire-Rescue

306: Peer Support Program Case Studies – Putting it into Practice for Our Own! - LA CASCADA II

Participants will demonstrate a basic conceptual understanding of peer support, peer support’s strengths and limitations for intervention and the importance of mental health for their members. They will be able to understand and work with a presented peer support model and demonstrate the ability to self-observe and self-critique in areas surrounding mental health cultural beliefs.

Presenter(s): Cody Todd, PsyD, LCPC; Joshua Jessup, Firefighter/Engineer, Champaign (IL) Fire Department

3:15 - 4:15 pm

401: Fire Department based Mobile Integrated Healthcare – Getting to Long-Term Solutions - DEL MAR I

402: Amtrak Derailment Operations: The First 24 Minutes - DEL MAR II

403: Customer Care in a Fire and EMS Department: A Case Study - DEL FUEGO

404: Non-Emergency Emergencies: there's an App for that... - DEL SOL

405: Media – Friend or Foe? Tips on Managing the Media through a Crisis Event - LA CASCADA I

406: Peer Support Program Case Studies – Putting it into Practice for Our Own! - LA CASCADA II


8:30 - 11:30 am - GRAND BALLROOM
Innovations in EMS

Change in our pre-hospital care delivery models is coming. Will you be rolled over by that threat or will you take advantage of this opportunity and develop a new type of system that will better serve those that call 911 and open up new revenue opportunities that are now upon us. Come to an hour of fast paced 10 minute presentations from experts across the nation on best practices and new and innovative EMS delivery options by those who were on the ground floor of their development. They will address the problems they were attempting to solve, what they did, how it benefited their patients and what revenue the program generated.

Moderator: Mike, Eckhoff, Rio Rico Fire; Mike Metro, Chief Deputy (Ret.), Los Angeles County Fire Department; Ed Mills; Ben Sorenson, Battalion Chief, Tualatin, Valley Fire and Rescue; Tom Wagner, CEO of the Western Region AMR 

Emergency Medical Services and the United States Fire Administration - Perfect Together!

Modern-day Emergency Medical Services (EMS) and the United States Fire Administration (USFA) both got their start as the Vietnam War was ending. In many cases, the evolution and melding of EMS and the fire service over the past 40+ years was a natural, easy fit; in others, it was a struggle. Today, that fusion is no longer in doubt. Many fire departments report that 80 to 90 percent of their service delivery is medical, and as the baby-boomers age, societal demand for EMS services will only increase.

It is easy for practitioners to get overly focused on the technical aspects of service delivery, believing that new tools, techniques, equipment and systems will address the demand – and for a short time, these transactional approaches may work. But we are dealing with transformational problems – our world is changing. Successful transformation into a new environment requires the talent of educated men and women, armed with a strong foundation in leadership, management, planning, research, best practices and data to negotiate a future, uncertain world. During times of change in a life and death business, there is no room for good intentions, promises or second-best; performance is the only measure.

As a result of the International Association of Fire Chiefs EMS Section, the Federal legislation was changed to include EMS as part of the USFA mission. This presentation will highlight many of the free programs, reports, information and training available to current and future EMS leaders.

Presenter: Denis Onieal, PhD, Acting Director, United States Fire Administration

"The Fire Rescue Med conference is one of those valuable opportunities to engage in learning, networking, and meeting people from all disciplines that have a passion for excellence in emergency medicine. It also offers presentations on relevant and current topics in fire based medical response."

– Bill Kinsey, Division Chief, Bullhead City (AZ) Fire Dept