FAQs

Education, Events and Exhibit Related

Will I receive credit for the sessions I attend?

Where are the networking events being held?

What are the Exhibit Hall hours?

Are children allowed in the Exhibit Hall?

Does WUI have a conference app?

Where can I find session information?

Will internet be available during the conference?

Registration

What is the deadline to register for the conference?

Do I have to register in advance?

What does my registration fee include?

Will I receive a confirmation of my registration?

Will I be refunded if I have to cancel my registration?

Can I transfer my registration to another member of my department/staff?

When does onsite registration open?

Hotel Related

What hotels have been reserved? What are the rates?

Can I make my hotel reservations now?

I have been contacted by a company trying to get me to book hotel rooms - is this legitimate?

Exhibitor

What are the booth rules for WUI 2018?

Who are the event contacts for WUI 2018?

How do I make hotel reservations or a room block?

What is included with my booth space?

How do I register my booth staff?

Where are all the exhibitor order forms and information located?

Is Insurance Required?

When can I move in to set-up my booth?

Can I carry my booth items/products in myself?

Can I sell my products/service at the show?

Is floor covering or carpeting required?

Is there parking available?

IAFC Membership

I'd like to join the IAFC and register for the conference. What do I do?

Press/Media

I am a member of the press, do you have press registration?

Where and When

Where will the conference be held?

When does the IAFC WUI conference officially begin?

Other

What's the dress code?

Will transportation be provided during the conference?

I am a presenter for the WUI conference, where can I go to find information?

What meals are provided at the conference?

My question is not here! Who should I contact?

 

Education, Events and Exhibit Related

Will I receive credit for the sessions I attend?

The IAFC provides certificates of attendance to all WUI participants. Check back after the conference to download your certificate of attendance.

Where are the networking events being held?

Networking events will be held at the Peppermill Hotel.  Below is the current list of networking events.Expo Hall Hours:

  • Tuesday, February 27 - 4:30 PM - 7:00 PM
  • Wednesday, February 28 - 10:00 AM - 2:00 PM

Welcome Reception

  • Tuesday, February 27 - 4:30 PM - 7:00 PM

Fire Adapted Communities Award Reception

  • Wednesday, February 28 - 5:30 PM - 7:00 PM

What are the Exhibit Hall hours?

  • Tuesday, February 27, 2018 - 4:30 PM - 6:30 PM
  • Wednesday, February 28, 2018 - 10:00 AM - 2:00 PM

Are children allowed in the Exhibit Hall?

All children under the age of 16 are admitted free into WUI exhibits and must be accompanied by an adult. Children must be registered and wear appropriate credentials. No children are permitted onto the exhibit floor during move in and move out of exhibits. Children will not be permitted into the general session or other meetings and educational events.

Does WUI have a conference app?

Navigate the WUI conference like a pro with the WUI mobile app. Go to your device's app store or Google Play and search for IAFC Conferences. 

Where can I find session information?

WUI Education is posted on under Education and Exhibits.  You can find this information here.

Will internet be available during the conference?

The WUI conference does offer complimentary internet in all meeting rooms.

Registration

What is the deadline to register for the conference?

You may register for the conference online until Saturday, February 24, 2018.  After Saturday, February 24 participants must register on-site.

Do I have to register in advance?

No. Onsite registration for participants opens on Saturday, February 24, 2018 at 7:00 am in the Tuscany Foyer.

What does my registration fee include?

Registration for the WUI conference includes:

  • Conference Registration
  • Access to the Exhibit Hall
  • Networking Reception on Tuesday
  • Lunch provided in the Exhibit Hall on Wednesday

Additionally, participants can attend full or half day pre-con workshops starting February 24 for an additional fee.

Will I receive a confirmation of my registration?

Confirmations are sent via email for all registrations.

Will I be refunded if I have to cancel my registration?

All cancellations are subject to a $75 administrative fee. No refunds are made on or after February 6, 2018 or for no-shows. All cancellations must be made in writing and mailed, faxed (703-273-9363) or emailed (conferences@iafc.org) to the IAFC. No telephone cancellations will be accepted.

Can I transfer my registration to another member of my department/staff?

Yes, registration may be transferred to another person in your organization by written request (mail, fax: 703-273-9363 or email: conferences@iafc.org) to the IAFC prior to February 6, 2018. After this date, all changes must be made onsite. Additional charges may apply.

When does onsite registration open?

The 2018 WUI schedule will be posted at the end of 2017.  Check back for updated information.

Hotel Related

What hotels have been reserved? What are the rates?

The Peppermill Resort will be the conference location for WUI 2018.  Reserve your room today!

Can I make my hotel reservations now?

No. Reserve your room today!

I have been contacted by a company trying to get me to book hotel rooms - is this legitimate?

The Peppermill Resort is the only hotel with a block of rooms for the WUI Conference. We have received reports that companies are posing as the official housing vendor for the WUI conference and may contact you offering housing for your trip. They are not endorsed by or affiliated with the IAFC and entering into financial agreements with such companies can have costly consequences.

A hotel poacher/pirate is any unaffiliated hotel or third-party housing company that acts as an official housing company and solicits business from WUI participants. When individuals book hotel accommodations through poachers or pirates the consequences can be costly; event participants may be left without hotel rooms when they arrive at the event and incur fraudulent charges on their credit cards. Please report any questions or concerns to conferences@iafc.org

Exhibitors

What are the booth rules for WUI 2018?

Please view the Booth Rules and Regulations for information on booth height regulations, what is considered a booth violation, booth backwall height allowance, banners, balloons, smoke/fog machines and information on many other items and what is and is not allowed.

If you have any questions about the design of your booth please contact:
Shannon Gilliland Tel: +1 703-537-4838 Email: sgilliland@iafc.org

Who are the event contacts for Hazmat 2018?

The WUI conference 2018 event contacts are listed below:

Registration Customer Service
800-310-7554
240-439-2554 (International)
WUI@experient-inc.com

General WUI conference questions
Leanne Shroeder
703-896-4832
lshroeder@iafc.org

Exhibit & Sponsorship Sales
Tracy Blankenship
571-221-5268
tblankenship@iafc.org

Exhibit Operations
Shannon Gilliland
703-537-4838
sgilliland@iafc.org

Advertising/Media
IAFC On Scene: IAFC official news publication
Jacqueline Garnier
703-537-4807
onScene@iafc.org
www.iafc.org/on-scene

Marketing
Brittany Bowman
703-896-4827
bbowman@iafc.org

How do I make hotel reservations or a room block?

Exhibitors may book their housing using links provided on the Registration and Housing page.

What is included with my booth space?

The Ballroom is carpeted. Your booth comes with [1] table, [2] chairs, and a wastebasket.  Electric and internet is not included with your booth space but may be ordered through the Exhibitor Service Manual. 

How do I register my booth staff?

All booths receive 1 full conference badges and 2 exhibitor badges per 100 square feet. ACCESS the exhibitor registration page.

For questions regarding registration please contact the registration department at Email: WUI@experient-inc.com or +1 866-229-2386.

Where are all the exhibitor order forms and information located?

All order forms can be found in the Exhibitor Manual 

Is Insurance Required?

All exhibitors are required to submit a certificate of insurance. Please email your insurance forms to Shannon Gilliland Tel: +1 703-537-4838 Email: sgilliland@iafc.org
Note: If you are using an EAC to set up your booth we still need a certificate of insurance from the company exhibiting.

When can I move in to set-up my booth?

View the official WUI 2018 Exhibitor Move-in/out schedule.

Can I carry my booth items/products in myself?

You may carry your items in if you can carry them in by hand.

Can I sell my products/service at the show?

You may sell your products and/or services at the event. You will be responsible for any applicable taxes.

Is floor covering or carpeting required?

The ballroom is carpeted. You may bring your own carpet or purchase carpet through the Exhibitor Service Manual.

Is there parking available?

The Peppermill Resort has complimentary on-site parking.

IAFC Membership

I'd like to join the IAFC and register for the conference. What do I do?

Choose the option that's easiest for you:

Press/Media

I'm a member of the press, do you have press registration?

The IAFC conference is a private event and the IAFC reserves the right to request (additional) credentials from any member of the media wishing to attend.

All members of the press should register in advance. Registration for WUI will be open at the end of 2017.

Where and When

Where will the conference be held?

The conference is held at the Peppermill Resort hotel.  Registration is located in the Tuscany Foyer.

Peppermill Resort
2707 South Virginia Street
Reno, NV 89502
Phone: 1-800-282-2444

When does the IAFC WUI conference officially begin?

Preconference sessions begin on Saturday, February 24. The conference begins on Tuesday February 27.  View the entire education program.

Other

What's the dress code?

Business casual is appropriate for conference events.

Will transportation be provided during the conference?

The Peppermill features an easy and convenient complimentary airport shuttle which departs from the valet area outside the Hotel Lobby, and runs every half-hour beginning at 4 am. The last shuttle departs from the Peppermill going to the airport at 11:30 pm. In addition, the airport shuttle departs from the airport going to the Peppermill every half-hour beginning at 4:15 am, and continuing to 11:45 pm. This shuttle picks-up at the North exit of the Baggage Claim area.

I am a presenter for WUI, where can I go to find information?

WUI Presenters will use the presenters' corner to find the latest information for the sessions.

What meals are provided at the conference?

Wednesday, February 28

  • Lunch in the Exhibit Hall

My question is not here! Who should I contact?

We're sorry we couldn't anticipate your needs. Please email us at conferences@iafc.org so we can assist.



WUI Gives Me Access

WUI offers an amazing opportunity to work with Chiefs and Fire Management Officers that I would normally not have access to. These individuals were very pleased to speak with me and guide me through discussions at different times during the non-session hours.